Citroën C3 and DS3 airbag recall notice

Register Your Vehicle For Recall Assistance

Please fill in the form above and one of our team members will contact you to schedule your airbag replacement or assist with next steps. You will be contacted by a member of our team as soon as possible.

 

Stellantis UK has issued an urgent stop-drive directive for all Citroën C3 (2nd generation) and DS 3 (1st generation) vehicles manufactured between 2009 and 2019 that are equipped with Takata airbags.

If you own one of these vehicles, you must stop driving it immediately, as a precautionary measure, when it is safe to do so.

To check if your vehicle is affected, look up the VIN using the recall code “NQ3”. If your vehicle falls under this recall, please do not drive it and book an airbag replacement appointment as soon as possible.

Your safety is our top priority.

Why This Is Important:

Recalls of airbag inflators from the company Takata are ongoing and affect vehicles from many automotive brands and manufacturers worldwide. The chemicals in these Takata airbag inflators may deteriorate over time, especially when exposed to hot and humid climatic conditions. Which may cause some inflators to rupture in case of a crash leading to airbag deployment, capable of causing serious injury or even fatality, in a worst-case scenario. 

Citroën is recalling all affected vehicles with a staggered approach, to ensure safety first and service all customers in the fastest and most efficient way. It means that we are recalling the affected cars step by step, with prioritization for the oldest vehicles because of the behaviour of the chemical components overtime in the Takata airbags.

IS YOUR VEHICLE AFFECTED?

Citroën is recalling all affected vehicles with a staggered approach, to ensure safety first and service all customers in the fastest and most efficient way. It means that we are recalling the affected cars step by step, with prioritisation for the oldest vehicles because of the behaviour of the chemical components overtime in the Takata airbags.

Affected Vehicles:

  • Citroën C3 second generation (from 24.09.2008 to 21.02.2017)
  • Citroën C4 (from 02.02.2010 to 20.05.2018)
  • DS3 first generation (from 2009 - 2019)
  • DS4 (from 05.05.2010 to 03.02.2017)
  • DS5 (from 30.06.2010 to 09.02.2018)

Check Your Vehicle

To check if your vehicle is affected, use the official VIN Checker Tool on Citroën UK's website. If the result shows Recall Code: NQ3, STOP DRIVING IMMEDIATELY and follow the steps below.

Due to high demand and limited parts availability, booking may be delayed. We appreciate your patience as we work to secure parts and schedule repairs as soon as possible.