Clarks of Kidderminster praised for its 'caring' staff
09 January 2025

Clarks of Kidderminster praised for its 'caring' staff

We would love to share with you this article from the Shuttle about Kathie's time with us. It's little sunshine on an otherwise wet and gloomy day!

Kathie Rowbotham, bought a Suzuki Grand Vitara from Kidderminster Motor House back in 2012 but 12 years later, she was looking for a 'tiny' car. Ms Rowbotham and her husband Mark returned to the same showroom a few weeks ago and were greeted by James Shakespeare who showed them a Jimny on the forecourt. He handed them a printout with the details and features of the car and gave them space to book a follow-up appointment to view the car and get a trade-in value for her old vehicle.

Ms Rowbotham, who lives in Cleobury Mortimer, said: "Every member of staff that we came across was so friendly. Whilst waiting for James, a man called Kevin invited us to view and get into the Jimny with no pressure at all. Another colleague served us coffee and I later learned it was the manager called Ashley. All working together in perfect sync, no matter what their title, to take care of their customers."

We also caught up with Kathie and she has let us know that the last two Saturdays she has been fundraising for Newbridge Cat Rescue and Rehoming Centre in Cleobury. "We've taken her out fundraising for the last 2 Saturdays, and all of our stock fitted in the back perfectly - and we raised a whopping £188.12 for our beloved registered charity"
Click here to learn more about the wonderful charity - Fundraisers for Newbridge Cat Rescue